As head of school, I would have my assistant head of school read sensitive emails that I was planning on sending.
As time went on, I would stop sending such emails entirely, and insist on face-to-face meetings.
That's because we do a terrible job of accurately reading intent when it comes to things like email.
We lose sight of tonality. We lose sight of intent.
Read MoreIn my last post, I shared insights from a group of leaders about how to position ourselves and our businesses for coronavirus and “disaster-proof” our lives moving forward. This post follows along the same theme and highlights the insights of some powerful coaches.
As Smith sees it, COVID has confronted us with our core values. We have been forced to “check in” with ourselves and reassess our past behaviors as we consider life moving forward. What is it that is most important to us and should be performed and engaged with more in the future? And what have we been doing that hasn’t served us and should be scaled back as we begin to emerge from quarantine?
Read MoreThey thought that I was hiding. Or worse, disinterested.
As an introverted head of school, I would often close my office door.
It helped me focus, think, and get more done.
And I didn't think much of it.
But others did.
Largely because my predecessor kept an open door policy.
And was always accessible.
When people lack information, they typically assume the worst case scenario.
It’s no surprise that we use email and text for so many of our communications. It’s often faster, it’s neater, and it can easily be saved for future reference without paper sifting and clutter. Digital communication allows us to send and reply at our own convenience. And you can communicate with several people at one time,
But there are also some serious dangers that, unless managed properly, will turn these advantages into a huge disadvantage.
Read MoreNo project of scale can occur without clear communication. Everyone involved must know what needs to be done and how they’re expected to do it. Otherwise, you’ll quickly get a silo effect, where team members work too independently and decrease productivity.
As leader, you’re the one who needs to set the tone. For many of us, this can be a real challenge.
Read MoreOf Howard Gardner’s identified multiple intelligences, perhaps the one that we tap into least in the classroom is intrapersonal intelligence, also known as being “self-smart.” Examples of intrapersonal intelligence include quiet contemplation, reflection and analysis, where we ask our students to go deep within themselves to connect and make and offer meaning.
Intrapersonal intelligence can be seen as the opposite of interpersonal intelligence, or being “people smart.” In many ways, 21st-century learning has been a huge boon for interpersonal learning. The current emphasis on cooperative learning and collaboration has focused students more than ever on communication and idea sharing.
Read MoreAll leaders need to communicate clearly and openly. But strong communication is particularly important for those who lead understaffed teams. And great communication starts with great listening. In your conversations, focus mainly on listening rather than speaking. This will open up the communication lines and deepen trust.
You may think that you are communicating well. I did, too. But the only way to know for sure is to ask. Start with this simple question: Overall, how would you rate my/our internal communication?
Read MoreTo unleash the potential of the people you manage, you must engage and bond with each person individually. There simply is no hack or shortcut for building real connections. That’s why it is critical that, in addition to morning huddles, you need to plan regular one-to-one meeting time (1:1s) with individual team members to check in on a more personal manner.
As a manager, you can use 1:1s to ask your team members about their wellbeing, their experience working with the team, and their career goals, as well as get updates on their progress and any challenges they may be experiencing with current projects, so that you can course correct as needed.
Read MoreIn my last post, I shared insights from a group of leaders about how to position ourselves and our businesses for coronavirus and “disaster-proof” our lives moving forward. This post follows along the same theme and highlights the insights of some powerful coaches.
As Smith sees it, COVID has confronted us with our core values. We have been forced to “check in” with ourselves and reassess our past behaviors as we consider life moving forward. What is it that is most important to us and should be performed and engaged with more in the future? And what have we been doing that hasn’t served us and should be scaled back as we begin to emerge from quarantine?
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