Foster a growth mindset

A fixed mindset refers to the belief that skill and capacity are fundamentally attached to a person’s genetic composition. Either you “have it” and are good at it, or you’re not. This applies to everything from academics (“I’m not much of a math guy”) to business and social situations (“I don’t know marketing,”) as well as music, athletics, and more.

Those with growth mindsets, on the other hand, tend to believe that skills can be learned, at least to some degree of proficiency. They maintain and that success depends mainly on one’s willingness to learn, practice and pursue their goals. These men and women are not content to rest on their laurels. They continuously strive to learn new things and to develop new capabilities. They do so in part because of a great drive to succeed. But they also possess a deep sense that they can stretch their inborn talents if they are willing to make the effort.

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Own Your Board

It goes without saying that the chief executive must make board relations a top priority. While board function and impact range significantly between companies and organizations, it is the board’s responsibility, at the minimum, to evaluate you and your work in advancing the organization. (They are also typically tasked with fiduciary oversight and maintenance of the mission.) As with any evaluative process, you want to position yourself on the right side of things, interpersonally and in terms of establishing an agreed-to and properly supported agenda.

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A values-based approach to student discipline

PBIS focuses on the identification of overarching values, such as respect, responsibility and the like, and frames all behavioral expectations through those values. It also seeks to apply the values to each context and setting in a student’s day, such as the classroom, the lunchroom, the restroom, the playground, etc.

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Naphtali HoffComment
Build a team of workplace teachers

Learning alone is not enough. Leaders that want to stay ahead must make sure that their companies also place a premium on teaching. To be a learner is to engage in a one-way (receiving) process of understanding followed by action. The learning originates from an outside source: consultant, seminar presentation, book, etc. Even if the organization chooses to integrate the learning, it never really owns it.

In contrast, teaching organizations go one meaningful step further. They emphasize teaching over learning, placing the learning onus on internal personnel who are expected to learn and master ideas that they will then pass along to others in the workplace.

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Naphtali Hoff Comment
A Childhood Crisis of Technological Proportions

The fact that we have developed this tablet dependency, however real, does trouble me. Technology offers many wonderful benefits, no doubt. But research is replete with data that continues to underscore the damaging effects of technology on relationship building, attention spans, and our ability to think and play creatively.

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Naphtali HoffComment
6 R's of Summer School

While school administrators are typically not “off” from school to the same extent as teachers (there is still plenty of planning, ordering, interviewing and the like that occurs over the summer months,) the relaxed days of June, July and August present school leaders with a special opportunity that is unique to this time of year. I like to think of them as a principal’s own set of summertime “R’s.”

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Naphtali HoffComment
Feeling the Pain - 9 Av

The walk between my Jerusalem apartment and yeshiva, a walk that I took multiple times a day, included a series of steps. Little of consequence ever happened to me on those steps, or anywhere else on the path for that matter.

But this night was different, at least it would be. It was the night of Tisha B’Av (9 Av,) and I, like hundreds of others, had gone to hear the mournful recitation of Eicha (Lamentations) on the yeshiva’s hallowed floors, just a stone’s throw from where the harrowing scenes of annihilation and destruction had occurred on two separate occasions (first during the Babylonian period and then at the hands of Titus and the Romans.) Together with everyone else in the yeshiva, I had recited the first set of kinnos (dirges, elegies), and tried my best to understand their powerful message. But, as I had in years past, I failed to make a deeper connection, one that evoked any form of emotive response. Despite four years of study in Israel and three Tisha B’Av experiences in the Holy Land, I remained sufficiently disconnected from the day’s tragic, somber history as to not shed even a single tear.

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Deepening the Workplace Bond

One way for leaders to develop a strong bond with their people is to roll up their sleeves and get to work. Not just their own work, but the work of their direct reports, as well as their reports’ reports. Take time to sit in various offices and seats within the organization and seek to develop new skills and make connections on different levels. Ask about existing challenges within the company and develop empathy for those who are tasked to address them regularly. Brainstorm with staff about how best to address these issues to optimize performance. By bringing yourself down to your people, you will gain their admiration as someone who really seeks to know their situations and improve them.

Another, more sustainable approach to bonding with employees is to actively connect with them on a regular basis. Hewlett Packard (HP) founders William Hewlett and David Packard used a strategy that has become known as MBWA, or Management By Wandering Around. As its name implies, MBWA requires regular walking throughout the workplace. It offers many benefits to leaders and their employees

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Make your feedback personal

It is not a secret that job satisfaction in this country is not where it should be. A 2014 Conference Board report says that the majority of Americans (52.3%) are unhappy at work. What makes our workers happiest? The CB report says that “interest in work” provides satisfaction to 59% of the workplace. Even more fulfilling was “people at work,” which 60.6% said they liked. Similarly, an expansive study by Boston Consulting Group found that the No. 1 factor for employee happiness on the job is getting appreciated for work. The question for me is this: If interpersonal relationships and the expression of appreciation are so important to employees, why aren’t leaders spending more time doing it?

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