For most of us, the coronavirus pandemic has been the single greatest disruption we have experienced. As traumatic and unsettling as Sept. 11 and the Great Recession were, they were limited in their scope and direct impact. By contrast, this pandemic has affected the globe on many levels and remains a scourge that we are ill-prepared to contend with.
In response to this pandemic, I conducted a series of conversations with leading thinkers, business experts and LinkedIn influencers. I wanted to learn what we could have done (and should now be doing moving forward) to get ourselves ready -- mentally and with our businesses and learning -- to better position ourselves for this (and future) disruption.
The respondent focuses were wide-ranging but could, to a large degree, be boiled down to a handful of key areas.
Think positively. There’s a better day right around the corner.
Add value, early and often.
Continually work on making meaningful connections and building relationships.
Learn to ask the right questions.
Understand your clients’ wants and needs, even better than they do.
Plan for disruption before you need to.
Keep reading and learning.