In a piece for Forbes, contributor Liz Ryan extolled the Millennial Way, or at least some of the logic behind it. In her column, Ryan sought to assuage concerns of baby boomer parents and frustrated executives, telling them that Gen-Y’s approach to life and their attitude about employment is healthier and more balanced than we think and something that all of us should have done years ago. “Anyone who argues for a more human-centric approach to work,” she wrote, “is a hero in our book, and that quality is what millennials are most well-known for. They aren’t willing to fall in line and take a lousy job just to get an apartment that’s the envy of their friends. What good would the apartment do them, if they hate their job and therefore hate their life?”
In her well-articulated defense, Ryan highlighted two millennial propensities: an aversion to drinking the corporate Kool-Aid and a capacity to reinvent themselves as circumstances and interests warrant.
Our youngest workers, she writes, were just getting started (or thinking about doing so) when corporate scandal and widespread layoffs punctured their parents’ golden balloons. The promise of peace and prosperity in exchange for decades of hard work and sacrifice to the corporate cause went up in recessionary smoke. Now, their children, fresh off of an economic near-collapse that almost shattered their own dreams and still put many of them on hold, remain uncommitted to the corporate credo, an irreverent quality that sends tremors of fear down the spines of upper management.
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Over the summer months millions of people worldwide spent time vacationing, traveling and sightseeing. As many travelers were largely unfamiliar with their desired destinations (assuming that they even know where they want to go), they needed to rely heavily on the knowledge and experience of two kinds of travel professionals: travel agents (for those who still use them) and tour guides. Despite the proliferation of online content (not to mention booking and other tools), many folks still lean on professionals to guide them through the travel experience.
While both serve important, related roles in ensuring an enjoyable vacation experience, there are some significant differences between them. For starters, agents do their work on the front end of the travel process. In contrast, only after the decision is made to visit a particular locale can a tour guide be engaged for service. Second, travel agents often sell vacation packages to destinations that they have never visited. A tour guide, on the other hand, needs to be intimately familiar with any area that they service, including its history, culture, venues, best times to visit attractions, etc. No tour guide can lead others effectively without having been there first and studying its details thoroughly. Nor can they just hand their clients a map or GPS for the day together with some pamphlets. They need to be present throughout the process both physically and mentally, guiding, teaching and sharing their passion about each place that they visit.
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Feedback has been famously called “the breakfast of champions.” We all need feedback to optimize performance and make sure that we are doing our jobs correctly. Yet, ask most professionals to play the game of word association with the word “feedback” and you will often hear such negative words as fear, anxiety, and evaluation.
The concern, interestingly, does not lie exclusively with employees. Many leaders are as uncomfortable giving feedback as their direct reports are in receiving it. According to a survey conducted by Management Concepts, supervisors often feel uneasy advising their employees on how to improve their performance, even the high performers.
Why are so many leaders afraid to share their thoughts and why has the process resulted in such concern among employees?
Perhaps the problem lies mainly in the way that feedback is perceived. For many bosses, feedback is simply not a priority. When compared to the many urgencies on their list (real or imagined), they simply do not approach feedback with the same seriousness and preparedness.
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My wife and I sent our oldest child off yesterday to study for a year abroad. The day was filled with many of the emotions that filled our parents when we went off for our first study years twenty-plus years ago. We spent time at the airport reviewing protocol, getting everything checked off and enjoying a few final moments together before he went off to security. And then we waved our last in-person good-byes from behind the gated area as he meandered down the corridor to his flight gate.
But there was something different about this experience than what we and our folks experienced back in, as my wife is fond of calling them, the “olden days.” Back then, we owned no cell phones. Letters and pay phones (collect calls through an international operator, no less) were the primary ways that we communicated. And often long periods would pass between an experience and our ability to share it with loved ones back home (a particular challenge during the Gulf War). It was understood that we would communicate every so often and that it would be at a time when we could take a few minutes out of our busy days to share news and updates.
Now, the game has changed completely. No longer is there any wait time. Even yesterday, as my son’s native cell phone failed to work, we were able to communicate in real time with him and his driver via a friend’s phone and then, when his American phone was activated, WhatsApp. There was no mystery. No “You’ll never believe what happened when I got off the plane”. No, “School is great and I need more …” It was all unfolding in real time and that’s how we expect that it will continue to be, with pictures, videos and lots of texting replacing much of the calls and conversation.
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- You need not be large to make a huge impact (moon)
- Location and position matter more than we think (totality)
- Danger is often imperceptible, at least at first (IV rays)
- When unusual things happen, they needn’t last long to be noticed
- If you want to get the most out of life’s offerings, make the proper preparations
Summertime is in full bloom and for many of us that means lots of time spent in our vegetable gardens. If you enjoy working in the outdoors as much as I do, you likely spend an inordinate amount of time around your home doing everything from planting to weeding to positioning (think long, meandering vine plants like tomatoes and squash) and picking / harvesting.
My time outside gives me much opportunity to think and reflect. With so much of my professional energy focused on leadership, I invariably consider applications from the garden to the workplace. After all, leadership also demands tons of care and consideration to make sure that each individual, team and organization is growing in synchrony and to their fullest potential.
Here is a list of leadership lessons that I believe work in our veggie gardens can teach us.
- Prepare the soil – For seeds to properly germinate, they need to loose soil. This is particularly true for plants that produce underground yields such as carrots and potatoes. But between disuse and harsh weather conditions, earth becomes hard and compressed over the winter. Wise gardeners know that taking the time to properly loosen their soil will have a positive long-term impact on their crop. Preparation is also required for leaders who seek to help their people grow properly. When the workplace “soil” is cultivated through a mix of strong relationships and a “loose” environment that minimizes stress and allows for (if not celebrates) risk-taking, people can confidently spread out and produce great results.
Today was a fun day. I set up our “new” pool (it was actually a replacement for a damaged one) and my kids, who had been pining for the pool since the last one collapsed, got back into the water again. They swam, splashed and genuinely enjoyed one another. It was a perfect activity for today’s sunny, hot afternoon.
While we definitely enjoyed the end result, there was much effort that went into the pool’s setup. For starters, I had set up the original pool on a slightly sloped area (no part of my back yard is perfectly flat). The water had previously caused the pool to sag to the downside and I wanted to prevent the same outcome this time. So I took my landscape rake and worked for some time to flatten out any bumps and reduce all elevations...
As I reflected on my morning of pool prepping, I thought of some lessons that have useful application to many areas in our lives. These include:
- Lay a solid foundation – All successful projects begin with a solid, smooth foundation. Whether it’s setting up a pool, launching a new product, or initiating organizational change, a strong foundation helps to ensure that the process will be met with success. When it comes to anything people related, the primary foundation of strong relationships is trust. In the case of a bringing a new product to market, seek to do the necessary research and testing to ensure that the launch will be a success.
One of the most difficult things for leaders to achieve is proper balance between their demanding work schedule and their home life. Not only do we struggle to find the right time allocation for each, but we also need to be able to separate the two in a way that doesn’t blur the lines between our professional and personal realms.
This challenge is compounded when leaders encounter a situation that demands more than its “normal” time requirements, such as when work stresses spike or when something at home requires more of our time, energy and emotional bandwidth than usual.
This is exactly what happened to Brian Harper, CEO of Rouse Properties, a private real estate investment trust headquartered in New York City.
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