Happy Workers Happy Customers with Matt Blumberg: Lead to Succeed 104
Episode Summary:
Want to know why certain companies produce the best products and have the happiest customers?
Their secret is that they invest in their people and put them first.
And this is exactly the philosophy of Lead to Succeed guest Matt Blumberg.
Matt is the founder and CEO of Bolster, a new talent marketplace for on-demand executives and board members launched in 2020. Matt was previously Chairman & CEO of Return Path, the market leader in email optimization. Under Matt’s leadership, Return Path won numerous “employer of choice” awards including #2 on Fortune Magazine’s “Best Companies to Work for” list.
Matt is also Founder and Chairman of Path Forward, a non-profit whose mission is to empower people to restart their careers after time spent focused on caregiving. He is also the author of Startup CEO: A field guide to scaling up your business, and Startup CXO: A Field Guide to Scaling Your Company’s Critical Teams.
Listen in and learn more about the importance of putting your employees first.
Key Talking Points of the Episode:
[02:26] How Matt got to where he is today.
[06:21] How the email optimization industry helped Matt with his non-profit work.
[10:36] Why Matt chose to make Path Forward a 501(c)(3) instead of a consulting firm.
[13:07] Why it was important to Matt that his business be a great place to work.
[15:30] Where did Matt’s philosophy come from and how difficult was it for others to accept it.
[21:38] Who needs on demand executives and board members? Is that a growing trend?
[27:21] How does Matt see the opposite ways of people wanting to work inside the organization and others asking for their freedom.
[28:57] Matt’s biggest mistake and how he grew from it.
[32:02] Rapid-fire.
[34:24] Matt’s final life lesson.
Standout Quotes from the Episode:
“Find joy in something today.”
“Be open to new ideas.”
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