Determining if someone is truly sorry and trustworthy can be a complex and subjective process, but there are several key factors to consider when trying to assess their sincerity and reliability:

Apology and Acknowledgment: A genuine apology is often the first step. The person should acknowledge their wrongdoing, take responsibility for their actions, and express remorse for the harm they've caused.
Empathy and Understanding: A sincere apology should demonstrate empathy and understanding of how their actions have affected you or others. They should be able to articulate the impact of their behavior on your feelings.

Making Good On Our "Last Chance"

This past Sunday I traveled to Phoenix in order to present at a national conference for school business officials. When my teenagers found out where I was going, my trip quickly took on new meaning. To them, the conference was really only a means to a loftier purpose, which was to shop at a local clearance store called Last Chance.

For the uninitiated (which included this author until very recently), Last Chance is Nordstrom’s only true clearance store in the country (as opposed to Nordstrom Rack, which offers savings when compared to Nordstrom stores but not to this degree). Clothes, shoes and accessories that end up here are sometimes new, sometimes used, and often damaged. This merchandise comes to Phoenix because it was accepted as a return somewhere along the way and could not be sold in any other Nordstrom store. Last Chance sells it at steep discount, and offers shoppers hope that they might to get their hands on high-end Italian and other products that would otherwise be cost prohibitive for them. As you might imagine, shopping at this store has the feeling of being part Marshall’s, part Grand Central Station, and part Black Friday.

For me, it was quite the experience. Shopping for my children with my outdated sense of style is hard enough (especially as one is a girl, for whom I was told that I have no sense of fashion). To do so while navigating through the bustling store made matters all the more interesting. Suffice it to say that any return trip to Phoenix will go unmentioned to my kids.

Making Good on this Last Chance

This past Sunday I traveled to Phoenix in order to present at a national conference for school business officials. When my teenagers found out where I was going, my trip quickly took on new meaning. To them, the conference was really only a means to a loftier purpose, which was to shop at a local clearance store called Last Chance.

For the uninitiated (which included this author until very recently), Last Chance is Nordstrom’s only true clearance store in the country (as opposed to Nordstrom Rack, which offers savings when compared to Nordstrom stores but not to this degree). Clothes, shoes and accessories that end up here are sometimes new, sometimes used, and often damaged. This merchandise comes to Phoenix because it was accepted as a return somewhere along the way and could not be sold in any other Nordstrom store. Last Chance sells it at steep discount, and offers shoppers hope that they might to get their hands on high-end Italian and other products that would otherwise be cost prohibitive for them. As you might imagine, shopping at this store has the feeling of being part Marshall’s, part Grand Central Station, and part Black Friday.

For me, it was quite the experience. Shopping for my children with my outdated sense of style is hard enough (especially as one is a girl, for whom I was told that I have no sense of fashion). To do so while navigating through the bustling store made matters all the more interesting. Suffice it to say that any return trip to Phoenix will go unmentioned to my kids.

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