Posts in leadership
Own Your Board

It goes without saying that the chief executive must make board relations a top priority. While board function and impact range significantly between companies and organizations, it is the board’s responsibility, at the minimum, to evaluate you and your work in advancing the organization. (They are also typically tasked with fiduciary oversight and maintenance of the mission.) As with any evaluative process, you want to position yourself on the right side of things, interpersonally and in terms of establishing an agreed-to and properly supported agenda.

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Make your feedback personal

It is not a secret that job satisfaction in this country is not where it should be. A 2014 Conference Board report says that the majority of Americans (52.3%) are unhappy at work. What makes our workers happiest? The CB report says that “interest in work” provides satisfaction to 59% of the workplace. Even more fulfilling was “people at work,” which 60.6% said they liked. Similarly, an expansive study by Boston Consulting Group found that the No. 1 factor for employee happiness on the job is getting appreciated for work. The question for me is this: If interpersonal relationships and the expression of appreciation are so important to employees, why aren’t leaders spending more time doing it?

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It Needn't be Lonely at the Top

Loneliness is, in a relative sense, measured in the eyes of the beholder. Some argue that the loneliest professionals in the world are those who toil in isolation, with limited opportunity for interpersonal communication. Yet there are others who weigh loneliness not by the frequency or infrequency of their interactions with others but rather with the quality of such exchanges.

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Unleashing the Introverted Leader

The reality is that introversion has little to do with our levels of social comfort or verbosity. Rather, it reflects on our energy source. Extroverts are people who gain their energy from others. They walk into a room and feel energized, feeding off of the collective energy as they navigate through the crowd. They seek other’s company and feel somehow incomplete if they are left in isolation for too long.

Introverts, in contrast, gain their energy from quiet, private time. They love to think and reflect privately, with the door closed, and enter into public settings out of necessity rather than preference. While many introverts can be described as quiet, introverts are more than capable of speaking and engaging as circumstances dictate. It’s more about their preferences and inclinations rather than their disposition or capacity.

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