Posts tagged feedback
How NOT to show appreciation

Do your people feel valued and appreciated at work?

If you're a leader, one of the most important things you need to be doing is thinking about how can you demonstrate appreciation – that's right – appreciation for your people and what they are doing for you.

We cannot assume that just because we pay people – and often pay them really well – that that alone constitutes appreciation.

Nor can we assume that just because we don't need appreciation, which may or may not be the case, but even if we don't, that others don't as well.

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Make your feedback personal

It is not a secret that job satisfaction in this country is not where it should be. A 2014 Conference Board report says that the majority of Americans (52.3%) are unhappy at work. What makes our workers happiest? The CB report says that “interest in work” provides satisfaction to 59% of the workplace. Even more fulfilling was “people at work,” which 60.6% said they liked. Similarly, an expansive study by Boston Consulting Group found that the No. 1 factor for employee happiness on the job is getting appreciated for work. The question for me is this: If interpersonal relationships and the expression of appreciation are so important to employees, why aren’t leaders spending more time doing it?

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Become a Leader of Influence - Part III of An E.P.I.C. Solution to Undertstaffing

At the heart of great leadership is influence, as in the ability to influence others to do what needs to get done.

In a piece written for Forbes, Kevin Kruse defines leadership as “a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.” I like his approach because it factors in some important primary leadership elements: (social) influence, others, effort optimization and goals.

Leadership is about influencing others, rather than demanding and coercing. It speaks to the ability to win people over to a new way of thinking and practice, though idea sharing, collaboration and role modeling.

While influence is important for every leader, it is especially critical when we’re understaffed and need to maximize every ounce of talent and time at our disposal.

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Make your feedback personal

It is not a secret that job satisfaction in this country is not where it should be. A 2014 Conference Board report says that the majority of Americans (52.3%) are unhappy at work. What makes our workers happiest? The CB report says that “interest in work” provides satisfaction to 59% of the workplace. Even more fulfilling was “people at work,” which 60.6% said they liked. Similarly, an expansive study by Boston Consulting Group found that the No. 1 factor for employee happiness on the job is getting appreciated for work. The question for me is this: If interpersonal relationships and the expression of appreciation are so important to employees, why aren’t leaders spending more time doing it?

Read More