“Do you know the difference between debate and argument?” asked the teacher of the students.
Most of the class shrugged.
The teacher continued: “Debate is about learning. Argument is about winning.”
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Difficult conversations are an inevitable part of life—at work, at home, and in relationships. Whether you’re delivering tough feedback, addressing a conflict, or navigating a sensitive topic, the ability to have hard conversations with clarity and compassion is a critical skill. Unfortunately, many people either avoid these moments altogether or approach them in ways that cause unnecessary tension or damage.
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When we think about the best leaders we've encountered, a common trait often stands out: they're all great communicators. Whether it's inspiring a team, guiding a company through change, or fostering innovation, effective communication is at the heart of successful leadership. In this article, we'll dive into why great leaders excel at communication and how it boosts productivity and success within an organization.
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As we pursue of our aspirations, whether personal or professional, setting goals is often the first step towards progress. However, while outcome goals define the destination, it's the process goals that pave the way towards achievement. Process goals focus on the journey, the steps, and the habits necessary to reach our desired outcomes. Yet, setting and achieving these goals isn't solely about creating a to-do list; it's about cultivating the right mindset to navigate challenges, setbacks, and successes along the way.
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The ability to navigate uncertainty and lead through change has become paramount in today’s ever-evolving landscape. Adaptive leadership, a concept introduced by Ronald Heifetz and Marty Linsky, emphasizes the importance of agile, flexible and proactive leaders in addressing complex challenges. This leadership style is not about having all the answers but empowering teams to adapt, innovate and thrive amidst constant change.
Let’s explore some real-life leadership challenges and scenarios to help us better understand what adaptive leadership looks like in practice.
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As head of school, I would have my assistant head of school read sensitive emails that I was planning on sending.
As time went on, I would stop sending such emails entirely, and insist on face-to-face meetings.
That's because we do a terrible job of accurately reading intent when it comes to things like email.
We lose sight of tonality. We lose sight of intent.
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In my last post, I shared insights from a group of leaders about how to position ourselves and our businesses for coronavirus and “disaster-proof” our lives moving forward. This post follows along the same theme and highlights the insights of some powerful coaches.
How to Disaster-Proof Your Communication with Lila Smith, communication expert
As Smith sees it, COVID has confronted us with our core values. We have been forced to “check in” with ourselves and reassess our past behaviors as we consider life moving forward. What is it that is most important to us and should be performed and engaged with more in the future? And what have we been doing that hasn’t served us and should be scaled back as we begin to emerge from quarantine?
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It’s no surprise that we use email and text for so many of our communications. It’s often faster, it’s neater, and it can easily be saved for future reference without paper sifting and clutter. Digital communication allows us to send and reply at our own convenience. And you can communicate with several people at one time,
But there are also some serious dangers that, unless managed properly, will turn these advantages into a huge disadvantage.
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No project of scale can occur without clear communication. Everyone involved must know what needs to be done and how they’re expected to do it. Otherwise, you’ll quickly get a silo effect, where team members work too independently and decrease productivity.
As leader, you’re the one who needs to set the tone. For many of us, this can be a real challenge.
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