As a principal, I was first in and last out, and I wore the hours like proof that I mattered. Here's what that scoreboard really cost, and what I measure now.
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Last week, a manager vented to me about one of her team members.
“He’s just lazy,” she said. “He missed another deadline.”
A few days later, she learned what she hadn’t seen: His father had been hospitalized. He was juggling doctor visits, childcare, and late nights trying to keep up. The missed deadline wasn’t about laziness. It was about exhaustion and fear.
Nothing about the facts changed — only the story.
That gap between what we see and what we assume is where fundamental attribution error lives.
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In every workplace, you’ll find people with similar résumés, similar skill sets, and similar levels of experience. Yet some of them grow faster, adapt more smoothly, and consistently outperform expectations.
Why?
Often, it comes down to one thing: mindset.
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A success-driven mindset is more than just a positive attitude—it’s a way of thinking that empowers you to overcome challenges, set ambitious goals, and take actionable steps toward achieving them. Without this mindset, many people find themselves stuck, lacking the confidence and perseverance to reach their full potential. They may shy away from challenges, give up when faced with setbacks, or remain stagnant due to fear of failure. These patterns can lead to frustration, diminished self-esteem, and a cycle of unrealized goals.
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In a world that celebrates success stories and final achievements, it's easy to overlook the crucial journey that led to those victories. But here's a fundamental truth: every winner was once a beginner. At some point, they were standing at the starting line, unsure of their abilities, perhaps even struggling with self-doubt. The difference between those who succeed and those who don't is not raw talent but a belief in growth and the perseverance to develop their skills over time.
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Life is full of responsibilities, many of which can feel overwhelming at times. It’s easy to slip into a mindset where we view these responsibilities as burdens, things we "have to" do rather than things we "get to" do. However, this perspective can lead to stress, dissatisfaction, and a sense of being trapped by our obligations. But what if we could change our outlook with a simple shift in language? By reframing "I got to" into "I get to," we can transform how we see our daily tasks and, in doing so, cultivate a more positive and grateful mindset.
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11 years ago, my life changed forever.
In July 2013, my tenure as Head of School was already over.
But my new career was very much an unknown.
And, if I'm being honest, I was scared.
As we pursue of our aspirations, whether personal or professional, setting goals is often the first step towards progress. However, while outcome goals define the destination, it's the process goals that pave the way towards achievement. Process goals focus on the journey, the steps, and the habits necessary to reach our desired outcomes. Yet, setting and achieving these goals isn't solely about creating a to-do list; it's about cultivating the right mindset to navigate challenges, setbacks, and successes along the way.
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Ever thought you were completely fair and unbiased? Well, think again!
Our minds play tricks on us without us even noticing.
We go about our lives believing we're totally impartial in our decisions.
But guess what? We're actually influenced by sneaky biases that shape how we think and act without us even realizing it.
It's like a secret power our brains have, steering us in ways we don't notice.
And here's the catch: believing we're totally unbiased is one of the biggest biases we have!
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