Posts in coaching
8 qualities of strong mentors

Mentorship is a relationship that is created between an experienced professional and a less experienced mentee or protege. Its primary purpose is to build a support system that allows for the natural exchange of ideas, a forum for constructive advice, and a recipe for success.

Superior mentors possess most if not all of the following qualities:

  1. Skilled and knowledgeable. Good mentors possess current and relevant knowledge, expertise, and/or skills.
  2. Trust builder. The mentor establishes a high level of trust. He/she indicates that their relationship is about building capacity and offering support, not “zapping” the mentee for poor decisions or performances.
  3. Active listener. A strong mentor knows how to listen. This includes using eyes and body posture to convey interest and attention. More about strong listening skills can be found here.
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Foster a growth mindset

A fixed mindset refers to the belief that skill and capacity are fundamentally attached to a person’s genetic composition. Either you “have it” and are good at it, or you’re not. This applies to everything from academics (“I’m not much of a math guy”) to business and social situations (“I don’t know marketing,”) as well as music, athletics, and more.

Those with growth mindsets, on the other hand, tend to believe that skills can be learned, at least to some degree of proficiency. They maintain and that success depends mainly on one’s willingness to learn, practice and pursue their goals. These men and women are not content to rest on their laurels. They continuously strive to learn new things and to develop new capabilities. They do so in part because of a great drive to succeed. But they also possess a deep sense that they can stretch their inborn talents if they are willing to make the effort.

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Own Your Board

It goes without saying that the chief executive must make board relations a top priority. While board function and impact range significantly between companies and organizations, it is the board’s responsibility, at the minimum, to evaluate you and your work in advancing the organization. (They are also typically tasked with fiduciary oversight and maintenance of the mission.) As with any evaluative process, you want to position yourself on the right side of things, interpersonally and in terms of establishing an agreed-to and properly supported agenda.

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Make your feedback personal

It is not a secret that job satisfaction in this country is not where it should be. A 2014 Conference Board report says that the majority of Americans (52.3%) are unhappy at work. What makes our workers happiest? The CB report says that “interest in work” provides satisfaction to 59% of the workplace. Even more fulfilling was “people at work,” which 60.6% said they liked. Similarly, an expansive study by Boston Consulting Group found that the No. 1 factor for employee happiness on the job is getting appreciated for work. The question for me is this: If interpersonal relationships and the expression of appreciation are so important to employees, why aren’t leaders spending more time doing it?

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It Needn't be Lonely at the Top

Loneliness is, in a relative sense, measured in the eyes of the beholder. Some argue that the loneliest professionals in the world are those who toil in isolation, with limited opportunity for interpersonal communication. Yet there are others who weigh loneliness not by the frequency or infrequency of their interactions with others but rather with the quality of such exchanges.

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