Posts in business
How to Decide What to Delegate

In our last post on delegation, we focused on situational leadership and how it impacts the role a leader plays in transferring work and responsibility to others. In this post the focus will shift to when one should delegate, and when one shouldn’t.

Choosing tasks to delegate can be trickier than it seems. There are some tasks, such as high-risk or crisis-related activities, that leaders should never delegate. Other responsibilities, including those that will be performed once or rarely and require much guidance and direction, should also not be included.

To determine when delegation is most appropriate, consider these key questions:

  1. Is this a task that someone else can do, or is it critical that you do it yourself?

  2. Is there someone else who has (or can be given) the necessary information or expertise to complete the task?

  3. Does the task provide an opportunity to grow and develop another person's skills?

  4. Is this a task that will recur with some frequency, in a similar form, in the future?

  5. Do you have enough time to delegate the job effectively and stay on top of things? Time must be available for adequate training, for questions and answers, to check in on progress, and to re-imagine/rework when necessary.

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Educational Insights from the Business World

Without question, there are several significant differences between the roles and goals of educators and those the ply their trade in the business world. Perhaps most significant is how the two groups measure success.

Educators are focused primarily on student learning and development. To them, a healthy fiscal bottom line is a means through which they can achieve their goals, not an end to itself. Businesspeople, in contrast, are mainly interested in developing successful, profitable enterprises. Learning and development are viewed as necessary to help businesses and their people grow, but do not constitute a primary objective for most businesses.

The fundamental difference of purpose that separates schools from businesses often lends members of each camp to think that there is little to be learned from the other. This, in my view, is particularly true for educators. As a former teacher and principal, I felt a fundamental disconnect from what was occurring in the for-profit world. Many of my peers and colleagues expressed similar sentiment. Any time that I heard of some lay leader or governmental initiative to make schools more like businesses, I became suspicious. “What do they know about education anyway?”, I would ask.

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How to Build Workplace Symmetry and Win

On October 12, 2000, the USS Cole was attacked while refueling in Yemen’s Aden Harbor. 17 American sailors were killed and 39 more were injured. It was the deadliest attack against a United States naval vessel in over a decade. Al-Qaeda claimed responsibility for the attack.

Though the horrors of 9/11 were still 11 months away, the United States was now in an asymmetrical war. The new kind of struggle, which pits nations or groups with disparate military capabilities and strategies against each other, and features such irregular tactics as counterinsurgency and terrorism, would force the Pentagon to rewrite its rules of engagement after decades of following a WWII and Cold War driven playbook.

Though the battlefield is far from the ideal workplace metaphor, the sad truth is that many employees come to work each day feeling embattled.

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Networking Tips for Introverts and Shy People

Networking is important. We all get that. But what do you do if you’re shy, introverted and/or struggle in social settings?

One workaround is social media. Many folks much prefer engaging from behind a picture or avatar than in person. While the quality of the engagement can often be more limited, there’s a ton that one can achieve by showing up authentically online, sharing great content and demonstrating real interest in others.

Another approach is to use FaceTime, Duo, Skype, Zoom or some other online audio/video chat platforms. It can be less intimidating for folks to talk through their technology and preserve their personal space than to actually get in the same room as them. It can also make connecting much easier from a logistical standpoint.

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How circumstances affect delegation

In an earlier blog post, I shared some reasons that so many leaders do not delegate more often and presented arguments why they should. I also spelled out seven steps to more effective delegation. In this article, I will delve into who to consider when seeking to delegate tasks and projects.

“The way you delegate is that first you have to hire people that you really have confidence in. You won't truly let those people feel a sense of autonomy if you don't have confidence in them," Robert Pozen said.

Though the term delegation may be defined consistently as the shifting of responsibility for a task or project from one person (usually a leader or manager) to another, the situations in which it is applied can vary greatly. And in many cases, the leader is doing something very different than delegating.

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Why I Wrote My Book (and Why You Should Too)

In July 2017, I published my first book, "Becoming the New Boss".

The book, a guide for folks transitioning into and within leadership, is the product of three plus years of effort, including settling on a topic, identifying a target audience, doing lots and lots of writing, testing my content online through regular leadership posts, finding an editor and publisher, and working through the complex, lengthy publishing process.

Without question, it was an exhilarating feeling. Not only am I proud of what I have achieved, but I am super excited to know that I can now share my ideas and experiences with so many others.

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Learn to measure, measure, measure 📏

My eyes can deceive me quite a bit.

Over the past two months, I have embarked in some house-related projects. One was to redo our front walk. The other was to level the area underneath an over-ground pool.

Because my home 🏡 is on a hill, an optical illusion is created that makes flat surfaces appear sloped.

When I saw our completed walk, something just didn’t look right.

And after adding substantial top soil to one end of the pool 🤽 site to even things out and prevent water for building on one end, it still seemed uneven.

However, when I used a level 📐 (a tool that indicates how flat a surface is), I saw that the surface is in fact flat.

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Are you a leader or a manager?

The terms leader and manager are often used interchangeably. Are they the same? Most leadership experts say “no.”

In Leading Change, Harvard professor John P. Kotter explains the difference as follows: “Management is a set of processes that keep an organization functioning… The processes are about planning, budgeting, staffing, clarifying jobs, measuring performance, and problem-solving when results did not go to plan,” writes Kotter. (“Leadership, in contrast,) is about aligning people to the vision…(through) buy-in and communication, motivation and inspiration."

To summarize, management is keeping things functioning in their current state, while leadership is about crafting and implementing a new vision.

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Communicate Clearly and Openly – Part IV of An E.P.I.C. Solution to Undertstaffing

In my previous post about understaffed leaders, we spoke of the importance of becoming more influential to maximize their impact and get the most from their teams. In this post, we focus on the “C” of “E.P.I.C.”, how to communicate more clearly and openly.

All leaders need to communicate clearly and openly. But strong communication is particularly important for those who lead understaffed teams. And great communication starts with great listening. In your conversations, focus mainly on listening rather than speaking. This will open up the communication lines and deepen trust.

You may think that you are communicating well. I did, too. But the only way to know for sure is to ask.

Start with this simple question: Overall, how would you rate my/our internal communication?

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